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1. Order Cancellation
- You can cancel your order within 24 hours of placing it, provided it has not been shipped.
- To cancel, please contact our support team at [info1.srexports@gmail.com] with your order details.
- Once the order has been shipped, it cannot be canceled. In such cases, please refer to our return policy.
2. Return Eligibility
- Returns are accepted for damaged, defective, or incorrect products.
- Products must be returned in original condition, with all tags, packaging, and accessories intact.
- Customized or personalized items cannot be returned unless they are defective.
3. Refund Process
- Once the returned product is received and inspected, we will process your refund within 7–10 business days.
- Refunds will be issued to the original mode of payment.
- Shipping charges (if any) are non-refundable unless the product was defective or incorrect.
4. Replacement
- If you receive a defective or wrong product, you may request a replacement instead of a refund.
- Replacement requests should be made within 7 days of delivery.
5. Non-Refundable Items
- Products damaged due to misuse, accidents, or improper handling are not eligible for refund.
- Sale items or discounted products may have specific terms; please check product details.
6. Contact
- For cancellations, returns, or refunds, please contact our support team at:
Email: [info1.srexports@gmail.com]
Phone: [+91 79837 87564]
